Restricted Products Suspension Appeals
Selling restricted products—even unknowingly—can result in immediate account suspension. Our legal team helps sellers understand category restrictions, appeal violations, and implement compliance protocols.
Types of Product Restrictions
Amazon restricts products for various reasons—from legal requirements to quality control measures. Understanding the type of restriction is key to your appeal.
Prohibited Products
Items that cannot be sold on Amazon under any circumstances—illegal items, dangerous goods, or products violating Amazon policies.
Gated Categories
Categories requiring approval before selling. Designed to ensure seller quality and authenticity.
Brand Restrictions
Specific brands that require authorization or enrollment in Brand Registry to sell.
Condition Restrictions
Products that can only be sold in certain conditions (new only, no used, etc.).
Regulatory Restricted
Products requiring specific certifications, licenses, or regulatory compliance documentation.
Regional Restrictions
Products that cannot be sold in certain regions or require different compliance by location.
Common Restricted Categories
These categories frequently cause issues for sellers. Each has specific requirements that must be met to sell.
Dietary Supplements
- FDA facility registration
- Proper labeling compliance
- Certificate of Analysis (COA)
- GMP certification documentation
- No disease claims in listings
Topicals & Cosmetics
- FDA cosmetic labeling compliance
- Ingredient disclosure requirements
- Safety testing documentation
- No drug claims without approval
- Proper warning labels
Medical Devices
- FDA clearance or approval
- Device classification documentation
- Establishment registration
- Device listing with FDA
- Proper labeling and instructions
Food Products
- FDA facility registration
- Proper nutrition labeling
- Allergen disclosures
- Expiration date requirements
- Temperature control documentation
Electronics
- FCC certification
- UL or equivalent safety listing
- Proper power specifications
- Import compliance documentation
- Warranty requirements
Children's Products
- CPSC compliance certification
- Lead and phthalate testing
- Age grading documentation
- Warning label requirements
- Tracking label requirements
Our Restricted Products Appeal Strategy
We address restricted product violations by demonstrating compliance and implementing proper safeguards.
Violation Analysis
We identify exactly which products triggered the violation and which policies or regulations apply.
Compliance Assessment
We evaluate your current documentation and identify what's needed to prove compliance.
Documentation Gathering
We help compile certifications, test reports, registrations, and other required documentation.
Appeal Submission
We submit a comprehensive appeal demonstrating product compliance and preventive measures.
We Can Help With
Category Ungating
We help prepare approval applications for gated categories with proper documentation and supplier invoices.
Compliance Documentation
We identify required certifications, testing, and documentation and help you obtain them from appropriate sources.
Listing Optimization
We review your listings to ensure claims, descriptions, and images comply with category-specific requirements.
Ongoing Compliance
We help establish processes to maintain compliance as regulations and Amazon policies evolve.
Avoiding Restricted Product Issues
Prevention is the best strategy. Here's how to stay compliant with Amazon's product restrictions.
Before Listing
- 1Check if category is gated
- 1Review product-specific policies
- 1Research regulatory requirements
- 1Verify supplier compliance docs
- 1Ensure proper certifications
During Listing
- 2Use compliant product claims
- 2Include required disclosures
- 2Accurate category placement
- 2Proper condition designations
- 2Complete product information
Ongoing
- 3Monitor policy updates
- 3Maintain current certifications
- 3Audit listings regularly
- 3Track regulatory changes
- 3Document supplier compliance
Pro Tip: New Product Due Diligence
Before adding any new product to your catalog, conduct thorough due diligence: search Amazon's restricted products policies, check if the category requires approval, verify regulatory requirements with the appropriate agencies (FDA, CPSC, FCC, EPA), and confirm your supplier can provide necessary documentation. This upfront work prevents costly suspensions later.
Restricted Product Issues? We Can Help
Whether you're facing a suspension for restricted products or want to properly enter a gated category, our team has the expertise to guide you through compliance requirements and appeal processes.