Related Account Suspension Appeals
Suspended for being linked to another account? This is one of Amazon's most challenging suspensions to appeal. Our legal team specializes in proving account legitimacy and breaking incorrect associations.
How Amazon Links Accounts
Amazon uses sophisticated algorithms to detect connections between accounts. Understanding what triggers linking helps build effective appeals.
Device Fingerprinting
Computer hardware IDs, browser fingerprints, and device identifiers that match across accounts.
IP Addresses
Shared internet connections, VPNs, or network patterns that suggest the same user.
Payment Methods
Credit cards, bank accounts, or PayPal accounts used across multiple seller accounts.
Contact Information
Shared email addresses, phone numbers, or physical addresses between accounts.
Personal Information
Names, tax IDs, or business registration details that match other accounts.
Business Operations
Similar product catalogs, suppliers, or fulfillment patterns between accounts.
Critical Understanding
Amazon's linking algorithms can create false positives. Shared wifi at a coworking space, a previously owned device, or a former business partner can all trigger account associationsāeven when accounts are completely independent.
Common Related Account Scenarios
These situations frequently trigger related account suspensionsāeven when sellers have done nothing wrong.
Family Members Selling
Often LegitimateSpouses, siblings, or family members with separate Amazon accounts using shared household internet or devices.
Business Partners
Often LegitimateFormer partners who shared access or resources before splitting into separate businesses.
Shared Office Space
Often LegitimateMultiple sellers operating from coworking spaces, sharing the same IP addresses.
VA or Employee Access
Often LegitimateVirtual assistants or employees who work for multiple Amazon sellers.
Used Equipment
Often LegitimatePurchased computers, phones, or tablets that were previously used by another seller.
Agency Services
Often LegitimateAccount management agencies or consultants who access multiple seller accounts.
Our Related Account Appeal Strategy
Related account appeals require a unique approach. We focus on establishing your account's independence and legitimate ownership.
Identify the Link
We investigate to determine what likely triggered the associationādevice, IP, payment method, or personal information.
Document Independence
We gather evidence proving your account is legitimately separate: business documents, utility bills, lease agreements, etc.
Explain the Connection
When there is a valid explanation (shared office, family member, etc.), we present it clearly with supporting evidence.
Demonstrate Compliance
We show Amazon that you understand their policies and have taken steps to prevent future linking concerns.
Evidence We Help Compile
- Government-issued ID and proof of identity
- Business registration documents
- Utility bills showing separate addresses
- Bank statements from independent accounts
- Lease agreements or property deeds
- Notarized affidavits of account independence
- Documentation of legitimate relationship explanations
- Technical evidence of separate operations
Special Considerations
Related account cases often involve complex circumstances. Here's what you need to know about specific situations.
Linked to a Bad Actor
If your account was linked to a suspended account, you'll need to prove you have no connection to that seller's violations. This requires:
- ā¢ Proving you don't know the other seller
- ā¢ Explaining how the link occurred
- ā¢ Demonstrating your compliance history
- ā¢ Showing steps to prevent future links
Legitimate Multiple Accounts
Amazon allows multiple accounts with prior approval. If you have a legitimate business need:
- ā¢ We help request proper approval
- ā¢ Document business justification
- ā¢ Ensure accounts stay compliant
- ā¢ Set up proper separation protocols
Previous Account Closure
If you had a previous account that was closed, opening a new one without addressing the old issues is against policy:
- ā¢ We may need to resolve the old account first
- ā¢ Full disclosure is often the best approach
- ā¢ Appeals must acknowledge the history
- ā¢ Clean account creation may be possible after resolution
Business Acquisitions
Purchasing an existing Amazon business requires careful handling to avoid related account issues:
- ā¢ Proper account transfer procedures
- ā¢ Due diligence on seller history
- ā¢ Documentation of legitimate sale
- ā¢ Amazon notification requirements
Break Free From Account Linking Issues
Related account suspensions are complex but not impossible. Our legal team has the experience to identify linking causes, document your independence, and build successful appeals.